Policies

Studio policies

A small studio runs on time and trust. These are the few things that keep every appointment calm and on schedule.

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Cancellation

  • Please give as much notice as possible if you need to reschedule or cancel.
  • Free rescheduling up to 48 hours before your appointment.
  • If Scarlett needs to move your appointment, you'll be offered the next available slot.
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Appointment preparation

  • Please arrive with clean, product-free hands and nails where possible.
  • If you're wearing gel that needs soaking off, please mention this when booking so enough time can be allowed.
  • Bring reference images or inspiration if you have any.
  • Please come alone — the studio is private and one-to-one.
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Privacy

  • Your details are used only to confirm and manage your appointment.
  • The studio address is shared privately once your booking is confirmed.
  • A full privacy notice is available on request — this is a placeholder for the launch site.